Kotak Securities Complaints database help to customers or interested traders, investors to find out How good is Kotak Securities ‘s customer service
The below data will give you complete information about how many customers have complaints against the Kotak Securities stockbroker and how many complaints have been solved and how many complainants are canceled. All the complaints are legal file by customers with the stock exchanges.
Let’s see the percentage of complaints against the Kotak Securities by active clients.
- Head-office Location: Hyderabad
- Customer Care Number: 1800 209 9191
- Founded Year: 1994
- Broker Type: Full-Service Broker
- Website: www.kotaksecurities.com
Kotak Securities Complaints Received In the F.Y 2018-2019
| Exchange | No. Of Active Clients | No. Of Complaints | Resolved By Exchange | % of Complaints | % Complaints Resolved |
| NSE | 409619 | 151 | 140 | 0.005% | 100% |
Complaints Received In the F.Y 2017-2018
| Exchange | No. Of Active Clients | No. Of Complaints | Resolved By Exchange | % of Complaints | % Complaints Resolved |
| NSE | 368638 | 200 | 199 | 0.08% | 100% |
Complaints Received from Year F.Y 2013 to F.Y 2017
| Year | No. Of Active Clients | No. Of Complaints | Resolved By Exchange |
| 2016-2017 | 273895 | 123 | 123 |
| 2015-2016 | 246945 | 140 | 139 |
| 2014-2015 | 268459 | 151 | 151 |
| 2013-2014 | 223280 | 188 | 180 |
Complaints vs Resolved
Kotak Securities Complaints In NSE
| Year | 2016-2017 | 2017-2018 | 2018-2019 |
| Defaulter (yes/no) | No | No | No |
| Active clients | 273895 | 368638 | 409619 |
| Complaints received | 123 | 200 | 151 |
| Resolved by exchange/ igrc | 123 | 199 | 140 |
| Non actionable** | 0 | 0 | 0 |
| Advised / opted for arbitration | 0 | 1 | 0 |
| Pending for redressal with exchange | 0 | 0 | 11 |
| % number of complaints | 0.04 | 0.05 | 0.02 |
| % of complaints resolved | 100 | 100 | 93.33 |
| Arbitration | 9 | 8 | 3 |
| Decided by the arbitrators | 8 | 7 | 0 |
| Decided in favor of customers | 1 | 3 | 0 |
| Pending for redressal with arbitrators | 1 | 1 | 3 |
Note All data received from the National stock exchange.
** Non-actionable means that the complaints do not fill full criteria.
Also Read: Kotak Securities Detail Review
Conclusion: Complaints have been very low compared to active customers and all complaints have been resolved. There is no conflict against a Kotak Securities stock broker.
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