ICICI Securities Complaints database helps customers, interested traders, investors to find out How good is ICICI Securities customer service? A customer can decide whether ICICI Securities Stock Broker is safe for trading.
The below data will give you complete information about how many customers have complaints against the ICICI Securities stockbroker and how many complaints have been solved and how many complainants are canceled. All the complaints are legal file by customers with the stock exchanges.
Let’s see the percentage of complaints against the ICICI Securities by active clients.
- Head-office Location: Mumbai
- Customer Care Number: 2288 2460/70
- Founded Year: 1995
- Broker Type: Full-Service Broker
- Website: www.icicisecurities.com
ICICI Securities Complaints Received In the F.Y 2018-2019
| Exchange | No. Of Active Clients | No. Of Complaints | Resolved By Exchange | % of Complaints | % Complaints Resolved |
| NSE | 844853 | 145 | 145 | 0.017% | 100% |
Complaints Received In the F.Y 2017-2018
| Exchange | No. Of Active Clients | No. Of Complaints | Resolved By Exchange | % of Complaints | % Complaints Resolved |
| NSE | 798355 | 153 | 153 | 0.02% | 100% |
Complaints Received from Year F.Y 2013 to F.Y 2017
| Year | No. Of Active Clients | No. Of Complaints | Resolved By Exchange |
| 2016-2017 | 618359 | 132 | 132 |
| 2015-2016 | 560438 | 153 | 153 |
| 2014-2015 | 594714 | 161 | 161 |
| 2013-2014 | 500733 | 148 | 142 |
Complaints vs Resolved
ICICI Securities Complaints In NSE
| Year | 2016-2017 | 2017-2018 | 2018-2019 |
| Defaulter (yes/no) | No | No | No |
| Active clients | 618359 | 798355 | 844853 |
| Complaints received | 132 | 153 | 145 |
| Resolved by exchange/ igrc | 132 | 153 | 145 |
| Non actionable** | 0 | 0 | 0 |
| Advised / opted for arbitration | 0 | 0 | 0 |
| Pending for redressal with exchange | 0 | 0 | 0 |
| % number of complaints | 0.2 | 0.01 | 0.018 |
| % of complaints resolved | 100 | 100 | 100 |
| Arbitration | 1 | 3 | 1 |
| Decided by the arbitrators | 1 | 3 | 1 |
| Decided in favor of customers | 0 | 2 | 0 |
| Pending for redressal with arbitrators | 0 | 0 | 0 |
Note All data received from the National stock exchange.
** Non-actionable means that the complaints do not fill full criteria.
Also Read: ICICI Direct Securities Detail Review
Conclusion: Complaints against ICICI Securities are very low compared to active customers and all complaints have been resolved. There is no conflict against a ICICI Securities stock broker.
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