Let’s have a detailed review & details of the Upstox Customer care supports. Let’s find out Email ID, Customer care contact numbers, Branch Address, Chat Number, Live Chat, Facebook Page, Twitter, Grievances/Complaints Email ID, Compliance Officer Name, Helpdesk and other details like the Active Clients, Complaints: Client Ratio and many more.
Company Information
- Name: RKSV Securities Pvt Ltd
- Total Customers: 30 Lakh+
- Broker Type: Discount Broker
- Demat Account: NSDL/CDSL
- Website: www.upstox.com
Upstox Active Customers
| Financial Year | Upstox Clients | Total Active Clients | Client Share |
| 2020-21 | 21,41,090 | 1,80,00,000+ | 11.89% |
| 2019-20 | 6,19,300 | 1,07,00,000+ | 5.79% |
| 2018-19 | 92,780 | 87,00,000+ | 1.07% |
| 2017-18 | 43,890 | 82,00,000+ | 0.54% |
| 2016-17 | 17,230 | 59,00,000+ | 0.29% |
Upstox Complaints : Customer Ratio
| Financial Year | Upstox Complaints | Total Clients | % of Complaints | Complaints: Client Ratio |
| 2020-21 | 862 | 69,800 | 0.04% | 1:2484 |
| 2019-20 | 164 | 20,500 | 0.03% | 1:3776 |
| 2018-19 | 58 | 7,800 | 0.06% | 1:1600 |
| 2017-18 | 35 | 5,790 | 0.08% | 1:1254 |
| 2016-17 | 21 | 3,140 | 0.12% | 1:820 |
Upstox Customer Care Details
Office Address
| Headquarters | Registered Address |
| RKSV/Upstox 30th Floor, Sunshine Tower, Senapati Bapat Marg, Dadar (W), Mumbai- 400013 Maharashtra | RKSV/Upstox 807, New Delhi House Barakhamba Road, Connaught Place, New Delhi- 110001 |
Contact Numbers & Email ID, Chat
| Department | Contact Number | Email ID |
| New Account Opening | 022 41792991 022 69042291 022 71309991 | [email protected] |
| New Account Opening (Timing) | Mon-Sun 9 AM to 11 PM | |
| Existing Users | 022 41792999 022 69042299 022 71309999 | [email protected] |
| Existing Users (Timing) | Mon-Fri 8AM – 11PM Sat-Sun 9AM – 11AM | |
| Fund Deposit/Fund withdrawal | 022 41792999 022 69042299 022 71309999 | [email protected] |
| Trading /Dealing | 022 41792999 022 69042299 022 71309999 | [email protected] |
| Modification / Re-activation | 022 41792999 022 69042299 022 71309999 | [email protected] |
| Demat | 022 41792999 022 69042299 022 71309999 | [email protected] |
| complaints or grievance | 022 24229920. | [email protected] [email protected] |
| Live Chat | Yes Mon-Sat 9AM – 7PM |
Upstox Social Media
| Social Media Name | Page Url |
| Facebook Page | facebook.com/upstox |
| Twitter Handel | twitter.com/upstox |
Take a Look
