Geojit Customer Care Review

Established in the year 1987, Geojit is one of the first to adopt the mobile platform for trading in India. It launched its mobile platform in the year 2010. With strong backing from leading banking partner BNP Paribas, robust trading platform and excellent customer care service, GeoJit offers a smooth trading experience.

Geojit offers around 15,000 fund schemes and has a vast customer base, making it one of the largest trading platforms in India. It is well-known to deliver versatile stock market-related services to its customers in a satisfactory.

  • Head Office Location: Kochi
  • Founded Year: 1987
  • Active Customers: 8,00,000+
  • Exchange Member: NSE & BSE
  • Presence: 2000+ location Across 500+ Cities
  • Website: www.geojit.com

Geojit Customer Care Contact Details

Address
Corporate OfficeGeojit Financial Services Ltd.
34/659-P, Civil Line Road Padivattom, 
Kochi 682024
Phone: 0484-2901000
Email IDcustomercare@geojit.com
Toll Free Number1800-425-5501
1800-103-5501
Investor GrievancesTrading Related
grievances@geojit.com
DP Related Grievances
dp_grievances@geojit.com
PMS Related Grievances
pms_grievances@geojit.comfor
Other Grievances
mailus@geojit.com
Fax91 484 2979695

Geojit Customer Review

Geojit Paribas offers end to end stock market-related services and is a member of NSE (National Stock Exchange) and BSE (Bombay Stock Exchange). It provides trading opportunities in the various segments like Currency trading, Mutual funds, IPOs, Equity stocks, Derivatives, Geojit NRI Trading, and Geojit PMS. 

One of the most essential features of Geojit is its 2-in-1 account. Geojit has collaborated with various banks across India for this account. With this account, transfer of money becomes very easy and efficient trading and investment. 

With more than 8,00,000 lakh active clients around the country and 511 offices, it Geojit boasts a considerable market presence in India. Geojit offers quality mutual fund services with more than 1000 mutual funds from various Asset management companies. 

It offers numerous trading platforms on the web as well as on mobile applications. Let’s take a look.

Geojit has around 90% of customer complaint resolution rate in the market which is a good rating for such financial platform.

Geojit Customer Care Support

To assist its customers, Geojit offers the following customer support services

  • Customer Support Portal

Geojit Customer support portal offers a simplified way of solving the queries of customers. You can log in to their portal and get any assistance with the problem you are facing while using Geojit services. 

  • The toll-free number for easy on-call dispute resolution

You can’t always wait for someone in the department to revert your mail for solving your queries. Certain queries need immediate assistance. To help such customers who are in urgent need of assistance, Geojit offers on-call support via a toll-free number. The toll-free number for Geojit Customer Support is 1800-425-5501 / 1800-103-5501. A customer can get any assistance via any of the above two numbers. 

  • Email Support

Email is a very effective and professional way of communication. At the enterprise level, all queries are solved via email. Geojit too offers an email-based customer support services to its customers. So if your query does not need immediate assistance, you can choose to opt for email support.

Geojit’s response to email is very prompt, so you don’t have to worry about your problem for a longer time. You can send a detailed email, with all the issues you are facing on their official email id and you can soon expect a reply from them with a complete solution.

Their email id is customercare@geojit.com.

  • Web-form that can be filled with queries and submitted 

Geojit also offers a web-form based solution based on your queries. 

  • Branch support

In case, none of the above-mentioned services is able to help you out with your problems; there is always the good old option of branch visit! With numerous branches across India, you can easily avail the help of Geojit Branch to solve your issues. 

Geojit finance is doing a great job in assisting traders and investors in a very effective manner. Their mode of operation and working is quite impressive. Geojit Customer Care service is a hidden strength of the company that is helping the company and customers to grow rapidly in the market.

Using various channels and media, Geojit tries to deliver unmatched support service to its customers and hence it is a great option to take into consideration if you are looking for an efficient way of investing in Stock Market. 

With a robust Geojit Customer care support service, the mechanism in place Geojit is the best option to go with if you are looking for a pro stock market trading platform. Geojit has years of experience in the field and is not a novice broker.

Also Read: Geojit Financial Services Detail Review

Conclusion

Thus, Geojit offers a way better customer service than any other similar trading platforms in India.  If you are interested in stock market trading through Geojit, surely go for it!

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  1. Jayaprakash V S TRJ 547

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